07 5447 4722        [email protected]       Currently at Netanya Noosa:  26°C

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Booking terms & refund policy

Please call 07 5447 4722 for further details on current booking terms and refund policy

Direct Booking Terms & Conditions
We recommend travel insurance to cover for the below cancellation policies. Cancellation payment amount is chargeable to the credit card anytime from notice of cancellation.

LOW & MID SEASON - Cancellations up to 14 days prior to arrival - a $150 fee will be deducted from any monies you have already paid. Within 14 days of arrival - 100% cancellation fee will apply and you will be required to pay the full amount of the booking less any amount you have already paid.

HIGH & RACK SEASON - Full payment is required 30 days prior to arrival. Cancellations up to 30 days prior to arrival - a $150 fee will be deducted from any monies you have already paid. Within 30 days of arrival - 100% cancellation fee will apply and you will be required to pay the full amount of the booking less any amount you have already paid. The Signature Suite & Starlight Penthouse are subject to 90 days prior to arrival terms.

SPECIAL RATES & PACKAGES (ALL SEASONS) - Cancellations up to 30 days prior to arrival - the deposit paid is non-refundable. Within 30 days of arrival - 100% cancellation fee will apply and you will be required to pay the full amount of the booking less any amount you have already paid.

Gift Certificates Refund Policy
Gift Certificates are valid for use for 3 years from the date of purchase. If certificates are not used within this time there will be no refund given.

Cellar & Hamper Refund Policy
Cellar and hamper items can be refunded outside of 24 hours prior to arrival date at Netanya Noosa, refunds cannot be given if these items are cancelled within 24 hours of your arrival day. Cellar or hamper items purchased for current bookings whilst you are in house cannot be refunded once purchase is made.

*Policies and seasons subject to change at managements discretion

Netanya rates 2020